Need Help?

General: FAQ's

Are SSDs compatible with any of the Zappiti products?

Yes, you can use an SSD with the players or NAS RIP 4K, but you will need a 2.5 inch to 3.5 inch SATA HDD SSD Adapter that Supports SATA 3.0.


Can Zappiti transfer be used with the NAS Rip 4K to transfer movies directly from the NAS Rip HDD to HDD is the Zappiti Pro 4K HDR player? . . .

Zappiti Transfer is an old software dedicated only to the first generation Zappiti Player 4K. You do not need it for the Zappiti NAS RIP 4K HDR transfers or the Zappiti 4K Pro 4K.

For more information about transfers, click the link below:

https://zappiti.uservoice.com/knowledgebase/articles/1121272--network-transfer-access-from-to-your-zappiti-fro


Are the WD Red HDD compatible with the Zappiti media players?

The WD Red HDD currently works with the Zappiti Pro 4K HDR, Zappiti One SE 4K HDR, Zappiti One 4K HDR, but not the Zappiti Duo 4K HDR.


Can I build a multi-room system with 12X Zappiti Players in different rooms with a NAS RIP 4K as the server? . . .

The limit of simultaneous playback is 6 at the same time for one server. If you want 12 zones at the same time, it would be better to add an additional server for improved performance. The second server can be a Synology with a replication of the Zappiti NAS.